CLEANING OPERATIONS MANAGER

Job Responsibilities:

• Oversee and manage daily cleaning operations for commercial buildings, offices and other assigned premises.

• Plan and coordinate cleaning schedules, manpower deployment and daily work assignments.

• Supervise cleaning teams and ensure that all cleaning activities meet the required service standards.

• Monitor cleaning performance through regular site inspections and implement corrective measures when necessary.

• Coordinate with clients to understand service requirements, address complaints and ensure customer satisfaction.

• Manage cleaning supplies, equipment, tools and materials to ensure efficient utilisation of resources.

• Monitor staff attendance, work productivity and operational performance.

• Ensure that cleaning operations comply with workplace safety, health, hygiene and environmental standards.

• Coordinate with suppliers and service providers for the procurement and maintenance of cleaning equipment and materials.

• Prepare operational reports, monitor service costs and recommend improvements to enhance productivity and service quality.

Job Requirements:

• Relevant working experience in cleaning operations, facilities management or building maintenance services will be an advantage.

• Good leadership and team management skills with the ability to supervise operational staff.

• Ability to organise cleaning schedules, manpower deployment and daily operational activities.

• Good communication and interpersonal skills to coordinate with clients, employees and suppliers.

• Knowledge of cleaning methods, equipment, materials and workplace safety practices.

• Ability to manage operational issues, handle customer feedback and implement effective solutions.

• Strong organisational, problem-solving and time-management skills.

• Ability to work independently and manage multiple operational assignments effectively.