Front Desk Executive | Tanjong Pagar

Front Desk Executive

At Dentalis, we’re looking for a stellar, service-oriented professional to be the warm, welcoming face of our clinic.

Dentalis is an independent boutique dental clinic in a 3,000 sq ft, three-storey heritage shophouse in Singapore’s CBD. As our Front Desk Executive, you’ll manage the patient journey, support daily clinic operations and help maintain the calm, polished environment Dentalis is known for.

We are a small team, so everyone contributes beyond their job title. Teamwork matters more than hierarchy.

Key Responsibilities

Patient Experience & Front Desk

• Welcome patients and manage check-in and check-out

• Handle calls, WhatsApp, emails and walk-in enquiries

• Schedule and manage appointments accurately

• Communicate treatment estimates, payment information and appointment instructions

• Process billing, CHAS, MediSave and insurance claims

• Dispense prescribed medications

• Assist with recalls, reminders and patient follow-ups

Clinic Operations

• Work closely with dentists and dental assistants to keep the clinic running smoothly

• Assist dental assistants with room turnover and support when required

• Coordinate with dental laboratories, suppliers and external partners

• Manage clinic supplies and inventory

• Support administrative tasks and daily clinic operations

Housekeeping & Presentation

• Keep the reception, waiting area, pantry and toilets neat and welcoming

• Restock amenities and supplies

• Notice and address small details that affect the patient experience

• Work with the team to maintain the clinic’s standards throughout the day

Marketing Support

• Assist with simple marketing tasks when required

What We’re Looking For

• Singapore Citizen / PR

• Minimum N/O Levels or ITE certification

• Warm, professional and well-groomed

• Good spoken and written English and Mandarin

• Organised, detail-oriented and able to multitask

• Comfortable with basic computer and administrative work

• Strong people skills and a genuine service mindset

• A team player who is willing to step in where needed

Experience in hospitality, retail, healthcare or customer service is an advantage. Ex-cabin crew are welcome.

Location & Hours

52 Craig Rd, Singapore 089690
Near Tanjong Pagar / Maxwell / Outram MRT

Mon–Fri: 9am–6pm
Sat: 9am–1pm
5.5-day week

Why Join Us

• Consistent daytime hours

• No night shifts

• No routine overtime

• Friendly, supportive team

• Premium clinic environment

• Training provided

Apply

Send your resume to [email protected]