Executive, Membership & Dharma Education Practice Service

Executive, Membership & Dharma Education Practice Service

Job Description

• Assist in the administration and delivery of Dharma education programmes, as well as membership and volunteer services.
• Attend to enquiries, feedback, and service requests from members and volunteers in a professional and timely manner.
• Plan, coordinate, and organize membership-related events, programmes, and engagement activities.
• Assist in the implementation, enhancement, and rollout of the Membership and Volunteer Affairs database system.
• Maintain and update membership and volunteer records to ensure data accuracy and operational efficiency.
• Assist in the development, review, and continuous improvement of departmental workflows and Standard Operating Procedures (SOPs).
• Perform any other duties and responsibilities as assigned by the superior from time to time.

Job Requirements

• Diploma or Degree in Business Administration, Marketing, Communications, or a related discipline.
• Minimum 3 years of relevant experience in membership services, customer service, or a related field.
• Strong analytical, communication, interpersonal, and organizational skills, with attention to detail.
• Able to work independently, demonstrate initiative, and perform effectively with minimal supervision.
• Willingness to work on one weekend (Saturdays or Sundays) and during public holidays (when required).

Added Advantage

• Proficiency in Canva and basic graphic design skills.
• Experience in creating, producing, and editing social media content, including Instagram Reels and TikTok videos.
• Prior experience in volunteer management, membership engagement, event coordination, or community outreach.
• Knowledge of Buddhism and familiarity with Buddhist organizations or activities.
• Candidates who can commence work immediately or on short notice.

Only shortlisted candidates will be notified