Senior Operation Executive

● Supervise and provide guidance to Operations Executives to ensure efficient daily operations and service delivery.

● Oversee student support services, including handling student enquiries, attendance matters, course administration, and operational issues.

● Prepare and manage classroom schedules to ensure optimal utilisation of training facilities.

● Coordinate and arrange trainer deployment and teaching schedules in collaboration with the Academic Department.

● Ensure classrooms, training equipment, and learning resources are prepared prior to each class.

● Monitor daily operations to ensure all training sessions are conducted smoothly and in accordance with organisational procedures.

● Maintain the cleanliness, safety, and overall condition of the training centre and coordinate maintenance works with vendors when required.

● Manage inventory of classroom materials, training equipment, stationery, and operational supplies.

● Ensure compliance with organisational policies, EduTrust requirements, workplace safety regulations, and operational SOPs.

● Assist in student registration, course commencement, examinations, assessments, and graduation activities.

● Prepare operational reports, trainer schedules, classroom utilisation reports, and other administrative documentation.

● Liaise with internal departments, trainers, vendors, and external stakeholders to ensure smooth operational coordination.

● Support audits, inspections, and quality assurance activities.

● Recommend and implement continuous improvements to operational processes and service delivery.

● Perform any other operational duties assigned by Management.